The Immutable Principles are timeless guideposts that define what it means to be a Hollister Associate. We strive to embody these qualities in our actions as individuals and as a company.
Dignity of the Person
Our employees, indeed all people, have dignity and intrinsic value independent of the work they do. Hollister treats its Associates, and we treat each other, with respect.
We vigilantly strive to meet the needs of those who use our products and services. In the process, we make life more rewarding for them and we ourselves become better human beings.
Service
We serve those who use our products and services, our other customers, each other, and our communities, all with humility, compassion, and perseverance.
Integrity
Integrity is at the heart of how we do business. At Hollister, the ethical way is the only way. We are open and truthful, treat others justly, and do the right thing even when it is difficult.
Stewardship
We have been entrusted with an independent and employee-owned company. As stewards of that trust, we are guided by the policies and principles of our founder, John Dickinson Schneider, to ensure that Hollister continues in perpetuity as independent and employee owned and that as the company grows and prospers, it remains financially strong. We make decisions based on the long-term best interests of the company and live by John Dickinson Schneider's motto: "Only first class is good enough."